Rene is a natural with all pets and shortly after meeting her, I could tell how much she cares for all animals. She also referred me to a wonderful cat clinic and I can not thank her enough for that. This was our first time with her. She is a total pro. We got daily updates via text messages as well as pictures of our cats. She made friends with both of our cats, Herbie, Rag Doll and even with my older and grouchy Siamese boy Oscar. When we came home, Oscar looked very happy and he was purring. He was in a good mood after Rene took care of him which is priceless for me.